Five kinds of work, usually combined. Each one starts from a task your team does by hand today.
AI agents and workflow automation
What it is
Software agents that carry out recurring back-office tasks from start to finish. We build them on Claude and other leading AI models, and connect them to the systems you already use.
What it fixes
Data entry, reconciliation, report building and inbox triage that eat hours every week and go wrong when people are busy.
For example
An agent reads incoming order emails, enters them into your order system, and flags anything that doesn't match for a person to review.
Billing and operations automation
What it is
Rules and agents that calculate charges, post them to your billing system, and keep records in sync between systems.
What it fixes
Missed charges, late invoices and manual checks. Billing that depends on one person remembering every rule.
For example
Charges are calculated from each day's recorded activity and posted automatically. Anything unusual goes to a short review list.
Internal dashboards
What it is
Live views of your operations data, built around the questions your managers ask every day.
What it fixes
Spreadsheets that are out of date the moment they're exported, and hours spent building the same report again.
For example
A manager opens one page each morning and sees yesterday's volume, open exceptions and unbilled work, without asking anyone for a spreadsheet.
Systems integration
What it is
Connections between tools that don't talk to each other: operations, billing, CRM and communication systems.
What it fixes
Re-keying the same information into two or three places, and the mismatches that follow.
For example
When an order ships, the customer record, the invoice and the customer notification update on their own.
Custom software
What it is
Software built for your operation when nothing off the shelf does the job: internal tools, portals and applications designed around how your team works.
What it fixes
Workarounds, spreadsheets and half-fitting products that your team bends its process around.
For example
Your team tracks exceptions in a shared spreadsheet because no product fits your process. We build a small application that does exactly that job and connects to your other systems.
Engagement
How an engagement works
We work with you every week, on an ongoing basis. We ship working tools in short cycles. You own everything we build for you.
Not sure which of these you need?
You don't have to be. Tell us what's manual and we'll work it out.
